#ROXIO TOAST SUPPORT TV#
#ROXIO TOAST SUPPORT MAC#

Roxio's Web site provides a FAQ and a searchable database of support articles, but the most useful resource is the free discussion group, where users often help one another and sometimes get rapid responses from Roxio employees, too.Roxio has also addeed TV streaming and some new editing features in Toast 9 Titanium. Roxio also provides free tech support via e-mail for 90 days from when you send your first e-mail message we waited two days to receive an uninformative response to our test. Although the time on hold was unacceptably long, for reasons unknown, we were never asked to pay for the incident.

Unfortunately, we waited for 17 minutes before being connected to a live representative who took our contact information, assigned a case number, then put us on hold for another 7 minutes before a technician deftly answered our question. When we called Roxio for help, we had to first navigate a simple menu of options, then enter the Technical Support Identification number printed on the Toast CD jacket. Technical calls cost $35 per incident representatives are available weekdays from 9 a.m. The company offers toll-free phone support for installation issues only. Toast lacks options for tweaking aesthetics of slide shows and videos, but it handles the grunt work of importing, converting, and encoding content as needed. Within Toast's Audio tab, all QuickTime-supported formats (AAC, AIFF, MP3, WAV, and so on) are converted as needed when burning audio CDs, but inexplicably not when creating MP3 CDs. This app automatically recognizes individual songs and lets you apply filters to remove unwanted noise, then transfer the tracks to Toast. The backup utility, Déjà Vu, however, lacks many of the features of '-='' rel='nofollow'>&siteid=7&edid=&lop=txt&destcat=ex&destUrl=http%3A%2F%2Futility that makes it easy to digitize an LP, a cassette, or any other analog source.

#ROXIO TOAST SUPPORT MAC#

If you use Toast primarily for burning Mac data, you'll appreciate the new compression and 128-bit encryption options. This option launches Toast and automatically begins burning selected items to the appropriate type of disc. ToastAnywhere requires no additional setup a shared burner will simply show up in a networked copy of Toast as if it were attached to that computer.Īnother handy new feature is the Toast It contextual-menu option that appears in the OS X Finder.

We wish Roxio had gone one organizational step further and eliminated the somewhat arbitrary distinction between basic and advanced settings.Įvery aspect of Toast has received some measure of improvement in this version, but perhaps the best of the software's new features is ToastAnywhere, a unique tool that lets you share a CD or DVD burner with other Toast users over the Internet or a local network. This simplified categorization conceals a wealth of additional features and options accessible in the Disc Settings drawer. Toast's interface is divided into four functions: Data, Audio, Video, and Copy-an improvement over the previous version, which inexplicably lumped many unrelated disc types into a catch-all Other tab. Unfortunately, the documentation describes the mechanics of features-'click this to do that'-instead of explaining why they're important or what they're intended for it also often defers to online help. Toast's interface hasn't changed much, but there are a handful of refinements that are described in the 121 pages of included printed documentation. Most casual Mac users won't need to spend $80 to duplicate some features that are built into the OS, but we recommend Toast 6.0 Titanium for anyone who routinely uses earlier versions of Toast, wants more options for sharing digital assets, or itches for more control over the burning process. Unfortunately, some of the individual tools lack the polish and sophistication of the iLife applications (iTunes, iPhoto, iMovie, and iDVD) they enhance. Toast 6.0 Titanium offers a number of improvements, including simplified data disc burning and new audio, image, and video features, as well as the ability to share a CD or DVD burner with other Toast users over the Internet or a local network. Despite the fact that Mac's OS X operating system has built-in CD- and DVD-burning capabilities, many Mac users have long found Roxio Toast to be an easier and faster solution.

Roxio toast support